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FAQ

• Do I get full root/admin access to my dedicated server?

  Yes, you get full root access on Linux and full administrator access on Windows, giving you complete control over your server, including access to IPMI/KVM-over-IP for remote management.
  

• Can I install my own operating system on a dedicated server?

  Yes, you can install your own operating system. Most dedicated servers come with IPMI/KVM-over-IP functionality, which allows you to mount and install media remotely. And if there is no such functionality, our support will help you with OS installation.

  
  

• How quickly can my dedicated server be provisioned?

  Instant-Delivery Servers are typically provisioned within 2 hours or even faster. For custom servers, preparation usually takes up to 12 hours, with a maximum of 24 hours.

  
  

• Is a dedicated server managed or unmanaged?

  We provide unmanaged dedicated servers and VPS. This means you have full control over your server environment. However, our advanced support team is always available to provide all necessary assistance with setup, configuration, and ongoing server support.

  
  

• What is the difference between a cheap server and a standard dedicated server?

  A cheap server is a dedicated server that is a more affordable option, often utilizing older-generation CPUs, which are still reliable but may not have the same power efficiency or single-core performance as the latest processors. The key differences from a standard dedicated server are:

  • Uplink Speed: Cheap servers often come with a smaller network uplink, whereas a standard server typically has a 2Gbps port or higher, which is crucial for high-traffic websites.

  • Remote Management: IP-KVM (a tool for remote server management) is often an optional add-on or not included with a cheap server. Standard dedicated servers typically have a built-in IP-KVM for full remote control.

  • Hardware: Despite the use of older CPUs, these servers usually feature reliable, quality hardware, including hard drives and SSDs.

  Essentially, a cheap server is a cost-effective choice for those who need dedicated resources and reliability without the premium performance features of a standard server.

  
  

• How is a VPS different from shared hosting?

  Shared hosting is like renting a room in a house with several roommates, where everyone shares the same kitchen, bathroom, and utilities; all websites on a shared server draw from the same pool of resources (CPU, RAM, etc.), making it a very affordable but less reliable option. In contrast, a Virtual Private Server (VPS) is like renting a separate apartment within that same building; while you still share the physical server with others, your space is partitioned, giving you a dedicated, guaranteed portion of the resources and more control, which makes it a more powerful, secure, and reliable choice for websites with higher traffic or specific technical needs.

  
  

• Can I upgrade my VPS resources as my needs grow?

  Yes, you absolutely can. One of the main benefits of a VPS is its scalability, which allows you to easily upgrade your resources as your website or application grows.

  You can increase your:

  • CPU cores to boost processing power.

  • RAM to improve multitasking and data handling speed.

  • Storage space to accommodate more files and data.

  This flexibility allows you to start with a smaller plan and smoothly scale up your server's capacity without needing to migrate to a new machine.

  
  

• Do I get root/admin access to my VPS?

  Yes, with a VPS, you get full root access (for Linux) or administrator rights (for Windows). This is a core benefit of a VPS over shared hosting, as it gives you complete control over your server environment. With these permissions, you can install any software you need, modify system files, create user accounts, and configure the server to meet your exact specifications, giving you the freedom to customize and manage your hosting environment as you see fit.