Fund an account

Funding your account adds money to your INTROSERV balance so you can pay invoices from it. This guide shows how to top up your balance from the Client Area.

Before you start

You need to be logged in to your Client Area. INTROSERV's base currency is the euro (EUR); on the ADD FUNDS page you can enter the top-up amount in EUR, USD, or GBP, and the values are converted automatically.

How to fund your account

Log in to your Client Area.
In the top-right corner, click the plus icon next to Balance. This opens the ADD FUNDS page. Your current balance is displayed next to the plus icon.
In the Top-up amount field, enter the amount. It is displayed in EUR, USD, and GBP. Enter a value in any one field, and the values in the other fields are converted automatically.
Optionally, enter a Coupon code and click Redeem coupon.
Click Pay the invoice. You are redirected to the payment gateway.
Select a payment method and complete the transaction.

Once the payment is confirmed, the funds are credited to your balance. The updated balance is shown next to the plus icon in the top-right corner.

Using a coupon

If you have a coupon code, enter it in the Coupon code field on the ADD FUNDS page and click Redeem coupon before paying.

After the payment

You can review your top-ups, their statuses, and related invoices in the Payment History section of your account.

A top-up is paid through an invoice, like any other INTROSERV payment. For the payment step and available methods, see Invoice payment and Available payment options. For how the account currency and conversion work, see Account and payment currency.