Aligning Billing Periods for Multiple Servers | INTROSERV
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Adjusting the Billing Period

If you have multiple servers with different payment dates, you can align them to a single date. This makes it easier to manage payments and track expenses.

Example: You have three servers with payment dates on the 5th, 17th, and 23rd. You can align all of them to the 1st of each month.

Availability

Billing period alignment is available for all server plans except DC7 and DC1.

How to Request Alignment

  • Create a Support ticket
  • Specify which servers you want to align
  • Indicate your preferred payment date
  • Support will generate an invoice for the adjustment

This feature is only available through a Support ticket. There is no self-service option in the Client Area.

How the Recalculation Works

When you align your billing period, you pay for the next full month plus the remaining days until the new payment date.

Example:

  • Current period ends: January 25
  • New payment date: 1st of the month
  • Invoice covers: January 25 to March 1 (one full month plus the days up to the new payment date)

Restrictions

  • Number of servers: No limit. You can align any number of servers.
  • Payment date: You can choose any date you prefer.

Impact on Discounts

Billing period alignment does not affect your discounts. Existing discounts for longer periods remain unchanged.

After Alignment

After the alignment is complete:

  • The end date of your billing period is updated in the system
  • All future invoices are generated according to the new date
  • Auto-renewal continues based on the new payment date

Contact Support

To align your billing periods, create a Support ticket with your server details and preferred payment date.

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