Goals & Results
Context
Our client is a prominent business owner who provides its customers with Proxmox-based remote office infrastructure. The client's Proxmox-based remote office infrastructure utilises Proxmox VE, an open-source management platform for virtualised environments.
Problem
The client is seeking assistance with the implementation of a Proxmox-based remote office infrastructure for its customers by implementing effective backup and disaster recovery strategies.
The client also aims to provide its customers with a reliable and efficient network infrastructure. To achieve that objective, we must meet the following requirements:
- Fast server delivery process
- Quick response time and prompt troubleshooting process
- Guarantee of stable performance of the server
- Configuration and partitioning of disks according to individual standards.
Solution
INTROSERV successfully delivered a solution that perfectly aligns with the client's requirements and fully meets its needs. We installed approximately 60 servers, which are now employed to establish a robust corporate-level remote office infrastructure service. This infrastructure utilises Proxmox VE (Virtualization Environment) and Proxmox Backup Server (PBS), which are the backbone of the client's backup system.
With the implementation of Proxmox VE, the client has benefited from enhanced virtualisation capabilities. With Proxmox VE, they can easily create and manage virtual machines, providing a flexible and efficient platform for their operations. By leveraging Proxmox VE, the client can easily scale its infrastructure up or down as needed, ensuring they are always equipped with the necessary resources to meet their evolving business needs.
Additionally, the Proxmox Backup Server plays a crucial role in protecting the client's valuable data. By integrating this backup solution into their infrastructure, the client has gained peace of mind knowing that its critical data is securely stored and can be easily restored in the event of a disaster or system failure.
Our technical experts also enabled the best-in-class solution for the client's needs. Our specialists have extensive expertise in this field and a proven track record of successfully setting up and optimising projects for our clients. Their expertise extends to clustering servers, configuring them within a local network, and configuring backup and infrastructure redundancy according to the client's high standards. By leveraging their expertise in these areas, our clients can ensure that their projects have the necessary infrastructure to ensure smooth operations and resilience against unforeseen circumstances.
Special Conditions
The client often encounters situations where they require urgent fulfilment of orders to facilitate the migration of customers from other providers. In such cases, our priority is the assembly, installation, and configuration of servers within one day, which allows our client to respond promptly to its customers' requests. By prioritising these critical tasks, we ensure that the client's business operations are not disrupted during the migration process. Additionally, our dedicated team works diligently and efficiently to meet the tight deadlines imposed by the client's requirements.
Service Geography
INTROSERV provides server rentals throughout Europe, the USA, Canada, Australia, and Singapore, allowing our customers to utilise our solutions worldwide.
Conclusion
INTROSERV has effectively addressed the client's needs by providing a robust and efficient remote office infrastructure. The combination of Proxmox VE and Proxmox Backup Server offered the client the best of both worlds, enabling them to leverage virtualisation for scalability and data protection.
The case study demonstrates INTROSERV's ability to swiftly address our clients' infrastructure needs, whether resolving technical issues or implementing new solutions. We understand the importance of fast response times, as delays in resolving infrastructure issues can have far-reaching consequences for business operations.
By partnering with INTROSERV, our clients can have confidence in the reliability of their infrastructure. Our team is well-equipped to handle various challenges, including troubleshooting, system upgrades, and disaster recovery. We work diligently to ensure our clients' systems run smoothly and efficiently, minimising downtime and ensuring optimal performance.
