I've hosted an average of 8-10 domains with INTROSERV since May 2004. Their pricing attracted me at first, but it could only have been the quality of customer support that has retained me for this length of time. My IT knowledge level is best described as dangerous. I am confident that I have created more than my share of "situations." Yet the guys and gals at INTROSERV have patiently and determinedly handled my problems and resolved all issues on a continuing basis. If you're looking for web hosting, things are going to go wrong wherever you go. That's just the nature of humans and our technology. You had better go with an outfit that can resolve your problems in a timely and professional manner. INTROSERV just did that for me again, prompting me to write this long overdue recommendation