HA Cluster | INTROSERV
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High availability cluster

Your services stay up when a server goes down

We build HA clusters on Proxmox VE, Hyper-V, SUSE Virtualization, and XCP-ng that detect node failures and restart your virtual machines automatically.

  • Automatic failover and failback Automatic failover and failback Automatic failover and failback
  • Continuous VM replication Continuous VM replication Continuous VM replication
  • Distributed storage with Ceph Distributed storage with Ceph Distributed storage with Ceph
  • Failure detection in seconds Failure detection in seconds Failure detection in seconds
  • Node health monitoring and alerting Node health monitoring and alerting Node health monitoring and alerting
Order a Service
High availability cluster
No single point of failure No single point of failure No single point of failure
Verified<br>failover Verified<br>failover Verified
failover
Minutes<br>to recover Minutes<br>to recover Minutes
to recover
Node loss<br>resilient Node loss<br>resilient Node loss
resilient

What an HA cluster gives you

A high availability cluster keeps services running through hardware failures, maintenance windows, and even regional outages. Here is what that means in practice.

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  • Minimal downtime Minimal downtime

    Minimal downtime

    When a node fails, its virtual machines restart on healthy nodes within minutes – no manual intervention needed. Nodes are updated one at a time while VMs migrate away live, so maintenance no longer means an outage window.

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  • Data safety Data safety

    Data safety

    VM data is continuously replicated across nodes or kept on distributed storage such as Ceph. Losing one disk, one node, or one network path does not take your data offline.

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  • Predictable recovery Predictable recovery

    Predictable recovery

    Recovery time and recovery point objectives are agreed during design – and then verified in failover tests, not left on paper. When the failed node returns to service, workloads move back in an orderly way.

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  • Platform choice Platform choice

    Platform choice

    We build HA clusters on Proxmox VE, Microsoft Hyper-V, SUSE Virtualization, and XCP-ng. Each platform brings its own replication and management stack – we pick the one your engineers will actually be comfortable running.

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  • Growth without interruption Growth without interruption

    Growth without interruption

    Capacity grows by adding nodes to the cluster, with workloads rebalanced across them – new nodes join while services keep running. Virtual machines are placed across nodes based on actual load, keeping response times consistent.

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  • Transparent costs Transparent costs

    Transparent costs

    Proxmox VE and XCP-ng include HA at no extra licensing cost – you pay for hardware and setup, not per-node cluster licenses. Commercial platforms are supported too, when they match your existing licensing.

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Workloads that justify an HA cluster

  • Databases and message queues
  • E-commerce and payment systems
  • SaaS platforms and client portals
  • ERP, CRM, and business-critical applications
  • Healthcare and regulated systems
  • Streaming and real-time services
  • File and storage services
  • VoIP and communication platforms
server

Turnkey HA cluster – from design to
verified failover

The service does not end when the cluster is installed – it ends when failover has been demonstrated on your actual workloads.

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Turnkey HA cluster – from design to<br>verified failover
  • 1

    Assessment and design

    We identify your critical applications, acceptable downtime, and recovery targets. We audit the existing hardware, network, and storage. Based on that, we design the cluster – node count, storage layout, and failover logic – to meet those targets.

  • 2

    Node and network setup

    We configure the servers as cluster nodes with redundant interconnects. Failover IPs and network redundancy are set up and verified. Shared or distributed storage is deployed for data redundancy.

  • 3

    Cluster configuration

    We install and configure cluster services on Proxmox VE, Microsoft Hyper-V, SUSE Virtualization, or XCP-ng. Cluster resources – virtual IPs, storage, and compute – are defined and prioritized. Automatic failover and failback rules are configured per workload.

  • 4

    Failover testing

    We simulate node failures and verify that virtual machines restart where they should, within the agreed time. Performance under failover load is measured, not assumed. Recovery from storage and network failure scenarios is tested as well.

  • 5

    Monitoring and maintenance

    Monitoring tracks node health, replication status, and cluster quorum. Alerts fire on critical events – node loss, degraded replication, resource exhaustion. Scheduled maintenance keeps the cluster stable without interrupting services.

  • 6

    Ongoing support

    Our engineers remain available for troubleshooting and configuration changes. We apply updates and upgrades node by node, with no cluster downtime.

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FAQ

  • How fast does failover actually happen?

    For most HA setups, a virtual machine from a failed node restarts on a healthy one within one to five minutes – the exact time depends on the platform, storage, and how quickly the guest OS boots. For planned events, live migration moves VMs with no interruption at all. If even a minute is too long, see the fault tolerance question below.

  • How many servers do I need for an HA cluster?

    Three nodes is the practical minimum – a cluster needs a majority vote (quorum) to decide which nodes are healthy and avoid split-brain situations. A two-node setup is possible with an external quorum device, but three or more nodes is the configuration we recommend.

  • Do all four hypervisors support high availability?

    Yes. Proxmox VE has a built-in HA manager, Microsoft Hyper-V uses Windows Server failover clustering, SUSE Virtualization ships with HA out of the box, and XCP-ng provides it through its management stack. The principles are the same – the tooling differs, and we match it to your team.

  • What storage does an HA cluster require?

    Failover only works if every node can reach the VM data, so the cluster needs shared or distributed storage – for example Ceph, replicated volumes, or an external storage system. Purely local disks are not enough; we design the storage layer together with the cluster.

  • Does an HA cluster protect me against data loss?

    HA protects availability, not history – if data is corrupted or deleted, replication faithfully copies the damage to every node. That is why backups remain mandatory alongside any cluster. How much recent data a failover can lose depends on whether replication is synchronous or asynchronous, and we set that according to your recovery point objective.

  • Will users notice anything during a failover?

    For planned events – maintenance, load rebalancing – virtual machines move between nodes live, and users notice nothing. For an unplanned node failure, affected VMs restart on another node, so active sessions on those VMs are briefly interrupted and then resume. Well-designed applications reconnect automatically, and for most users it looks like a page reload.

  • What is the difference between high availability and fault tolerance?

    High availability restarts affected VMs on another node – there is a brief interruption. Fault tolerance keeps a live mirror of the running machine, so a node failure causes no interruption at all – at the cost of roughly double the resources. Most workloads are well served by HA; fault tolerance is reserved for the few that cannot tolerate even seconds of downtime.

  • Do my applications need changes to run in an HA cluster?

    Usually not – VM-level HA is transparent to the applications inside. For databases and other stateful services, application-level replication can be added on top of cluster HA for even tighter recovery guarantees, but it is an option, not a requirement.

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