Log In to the Virtual Server
Introduction
This guide describes how to connect to a Virtual Private Server (VPS) provided by INTROSERV. The connection method depends on the operating system installed on the server.
Before You Begin
Before connecting, ensure the following information is available:
- Server IP address (available in the Client Area → Orders)
- Username
- Password
Connecting to a Linux VPS (SSH)
SSH (Secure Shell) is used for remote access to Linux-based servers.
Step 1. Open a terminal application.
- Linux / macOS: open Terminal
- Windows: use Windows Terminal, PowerShell, Command Prompt, or PuTTY
Step 2. Run the following command:
ssh username@server_ip
Replace:
- username - typically root
- server_ip - the actual server IP address
Example:
Step 3. Enter the password when prompted. The password is not displayed while typing.
On Windows 10 and later, SSH is available in PowerShell and Command Prompt without installing additional software.
Connecting to a Windows VPS (RDP)
RDP (Remote Desktop Protocol) is used to access Windows-based servers with a graphical interface.
Step 1. Open Remote Desktop Connection on Windows: press Win + R, type mstsc and press Enter.
Step 2. In the Computer field, enter the server IP address and click Connect.
Step 3. Enter the username and password and confirm the connection. The remote desktop session will start.
On macOS, install Windows App from the App Store. On a Linux desktop, use Remmina, a standard client that supports RDP and other protocols.
Troubleshooting
If the connection fails, verify the following:
- The VPS is running in the Client Area.
- The IP address, username, and password are correct.
