CloudBox order details
The Cloud Storage tab in your CloudBox order details contains the connection details and access settings for your storage. Here you find the server address, login and password, change the password, allow IP addresses for Samba and NFS, enable NFS and check your storage quota.
Open the order details
Open the client area and go to Orders. Find your CloudBox order and click the view icon in the Action column. In Order Details, open the Cloud Storage tab.

The link at the top of the tab, Connecting INTROSERV Cloud Storage to the server, opens the guide on connecting the storage over FTP/FTPS, SFTP, WebDAV, Samba and NFS.
Access data
- Server: the storage address in the format
boxXXXXXXX.introserv.cloud. Use it to connect over FTP/FTPS, SFTP and WebDAV. For NFS, use the ready mount command that appears after you enable NFS. - Samba: the network path for a Samba/CIFS connection, in the format
\\boxXXXXXXX.introserv.cloud\boxXXXXXXX. In Windows, enter it in the Map network drive window. - Login: the storage username,
boxXXXXXXX. - Password: the storage password. Click the eye icon to show it, or the copy icon to copy it.
The same login and password are used for the CloudBox web interface at https://boxXXXXXXX.introserv.cloud/web, where you work with files and shared links.
For details, see the manual "Enabling Public Access in CloudBox".
Change the password
Click Change password to set a new storage password. After the change, update the password in every client and on every server that connects to the storage, for example in a mapped network drive, a credentials file or /etc/fstab.
Allow IP addresses for Samba
For security reasons, the storage accepts Samba connections only from allowed IP addresses. The allowed addresses are listed in IPs for access to samba.
To allow an address, click Add, enter the IP address from which you will connect and click Save. If you connect only from your server, enter the IP address of the server.

The counter on the Add button shows how many addresses are already added out of the maximum, for example 1/10. To remove an address, click X next to it.
Enable NFS
NFS is disabled by defa
ult. To use it, click Activate NFS. After that, the tab shows:
- Mounting NFS: a ready mount command with the storage address and path;
- IP for access to NFS: the list of IP addresses allowed to connect over NFS, with the Add button.
Add the IP address of the server from which you will mount the storage, the same way as for Samba.

Do not connect to the storage over NFS from behind NAT. The storage identifies clients only by their external IP address. Behind NAT, many devices share one external IP address, so if this address is allowed, all of them can access your storage.
Check the quota
Quota usage shows how much space is used out of the total quota, for example 0/100 GB.
If you need more space, contact support.