How to Order a Dedicated Server

Accessing the Dedicated Server Catalog

You can start the order process in two ways.

Option 1 – From the Public Website

Go to the INTROSERV homepage.
In the top navigation menu, click Products → Dedicated Servers → Server Pricing.
The Dedicated Server Configurations catalog will open.

Option 2 – From the Client Area

Log in to your INTROSERV Client Area.
In the left-side menu, click DEDICATED SERVER.

Tip: Both methods open the same Dedicated Server catalog.

Choosing a Server Configuration

In the catalog, you can filter servers by various parameters. The main filters at the top include number of cores, base frequency, memory, deployment time, location, and price.

Additionally, the Filter panel provides advanced filtering options organized by tabs: Hardware (CPU Type, Number of CPU, Turbo frequency, Platform, Disk options, RAID), Software (Linux, Windows, Virtualization), Network (Port speed, IP Number, Traffic, Unmetered), and Services (IP-KVM and other options).

Each server card displays the CPU model, RAM, storage type and capacity, traffic limits or port speed, additional features, and the monthly starting price. To continue, click Configure on your chosen configuration.

Alternatively, click Details to view more information about the configuration in a slide-out panel without leaving the catalog page. The Details panel displays the server's location, deployment time, CPU specifications, available memory options, storage configurations, network settings, and pricing breakdown for each component.

Configuring Your Dedicated Server

The configuration page includes six main sections: Location selection, Billing period, Hardware, Network, Software, and Additional Services.

Location Selection

Select your preferred data center location. The location you choose affects pricing, deployment time, available server models, supported hardware components, available operating systems, and additional services offered at that data center.

Billing Period

Choose your billing term. The default option is 1 month, but longer terms may be available. The total price recalculates based on your selected term length.

Hardware

Select your hardware components: CPU (predefined for the selected configuration), Memory capacity (if variations are available for the selected plan), Storage type (NVMe, SSD, or HDD), storage capacity and RAID options if supported.

Network

Configure network parameters such as port speed (bandwidth), traffic limits, additional IPv4 addresses, and DDoS protection level (Basic, 20Gbit/s, 40Gbit/s, or 100Gbit/s). Available options may vary depending on location and server model.

Software

Choose your operating system from Linux distributions (Ubuntu, Debian, CentOS, AlmaLinux, etc. – free), Windows Server editions, Proxmox VE, or a custom OS installation. Optional add-ons include Windows Server RDS licenses and web control panels. Most Linux distributions are free, while Windows Server and some control panels require licensing fees.

Additional Services

Optional services include backup service (100GB to 10TB), cloud storage (100GB to 10TB), and managed services (availability varies by region).

Reviewing the Order Summary

The Summary panel displays your term length (1 month by default), location with approximate deployment time, hardware cost breakdown, network charges, software fees, additional services, setup fees if applicable, and the total monthly amount. The total price recalculates dynamically as you adjust the configuration.

When all settings are correct, click Order.

Completing the Order

After clicking Order, you will see a confirmation page with your plan name, selected term, and a full list of options. Fill in the Purpose of use field (required), add comments if needed, and check the box to accept the Terms of Service.

After confirming, you are automatically redirected to the payment page to select a payment method and complete the transaction. If you exit this page without paying, an unpaid invoice is generated in the Client Area, and the server appears in Orders with Not processed status until payment is completed.

Complete Your Profile

Before you can pay the invoice, your profile must contain all required fields. If you see the warning "To make a payment, you need to fill all necessary fields at your profile", open your profile settings, complete all required data, and return to the invoice.

Paying for the Dedicated Server

In the Client Area, go to Billing → Invoices, locate the newly created invoice, click Pay, select a payment method, and complete the transaction. You may also use the direct link from the unpaid invoice notification.

Server Deployment

After successful payment, order preparation starts automatically and the order status changes from Not processed to Processing. Deployment time varies based on the selected configuration and is displayed in the catalog. You will receive a confirmation email with deployment status updates.

Accessing Your Server

Once the server is activated, go to Services → Orders and click your server entry. This page displays your IP address, login credentials, IPMI/KVM access (if included), server status, and renewal date. Your server is now ready to use.