Download the Invoice (pdf format)

The invoice download function allows you to obtain official billing documents in PDF format for your INTROSERV services. This feature is essential for accounting purposes, expense tracking, and maintaining proper financial records. You can download PDF of paid invoice and unpaid order quote.

Step-by-Step Instructions

Step 1: Access the Invoices Section

1. Log into your INTROSERV control panel
2. Navigate to the "Invoices" section from the main menu
3. Locate the unpaid invoice you wish to download

Tip: If you have many invoices, use the "Filter" button to show only "Non paid" or "Paid" invoices as needed.

Step 2: Request Quote

1. Find the desired unpaid invoice in the list  
2. Click on the "Actions" submenu for that invoice
3. Select "Request quote" from the dropdown menu

Step 3: Select Payment Method

1. A payment method selection window will appear
2. Choose your preferred payment method (e.g., "Bank transfer paysera EUR")
3. Confirm your selection

Step 4: Download the Invoice

1. After selecting the payment method, a payment button will become available
2. Look for the "Download" link next to the payment button
3. Click the "Download" link to save the PDF invoice to your device

Common Issues and Solutions

Issue 1: Download link not appearing

• Solution: Ensure you have selected a payment method first. The download link only appears after payment method selection.

Issue 2: PDF file won't open

• Solution: Check that you have a PDF reader installed. Try downloading the file again if it appears corrupted.

Issue 3: Cannot find the invoice

• Solution: Verify that the invoice is unpaid. Only unpaid invoices can have quotes requested and downloaded.

Issue 4: Actions menu not visible

• Solution: Check your account permissions. Contact support if you cannot access invoice management features.

Downloading invoices in PDF format is a straightforward process that requires selecting the unpaid invoice, requesting a quote, choosing a payment method, and using the download link. Keep your downloaded invoices organized for proper record-keeping and accounting purposes.